Commercial waste collection · Canada

Your waste bill, on a handshake.

We look after the bins at your sites and deal with the hauler so you don't have to. One bill a month, one person to call, and every site, pickup and dollar on one screen.

Canadian-owned. Head office in Toronto.
h.
Northern Hospitality Group
Todaylive
Pickups46
On time96%
Requests1
Activity
142 King St E collected
Request raised · 88 Queen St W
1055 W Hastings St collected
September bill checked
Why us

Everything your hauler isn't.

No surprise charges.

Haulers add fuel surcharges, environmental fees and bin rental after you've signed, and hope you don't notice. With us, anything that could ever appear on your bill is in the quote before you say yes. If it wasn't in the quote, it won't be on the bill.

Someone actually answers.

Not a call centre. Your account manager knows your sites and your gate codes, and knows dispatch by name. When a bin gets missed you tell us once and we do the chasing.

See everything. Chase nothing.

Every site. Every scheduled pickup and whether it happened. Every request and where it's at. The bill, before it's sent. Built for a busy person on a phone, and yours from day one.

What we do

All your bins.One bill.

Garbage, recycling and cardboard are most of the bill for most businesses, so that's where we start. Organics, sanitary bins, grease traps, shredding, hazardous waste and bulk bins when you want them, from the same person, on the same bill.

General wasteCarts and front-load bins
Mixed recyclingCarts
CardboardCarts and front-load bins
OrganicsSanitaryGrease trapsSecure shreddingHazardousBulk bins
How it works

Switching is our job, not yours.

01Send us a bill.

Send us a recent bill, or just tell us what bins you have. We'll come back with a price for the same service and tell you how it compares.

02Get your price.

Rates depend on how much work is already running near you. The more sites we service nearby, the better your price.

03We make the switch.

New bins, the schedule, gate codes, the first pickup. We check the site before day one so nothing goes sideways.

04Get a bill that's right.

We check the bill against what was scheduled and what we agreed before it goes out. If something's off, we sort it out first.

The software

Your hauler runs on phone calls.We run on data.

The trucks are the easy part. The hard part is knowing what was supposed to happen, what did, and what it should cost, across every site, every month. That is what our team and our software are for, and it is why we can promise a bill with no surprises on it.

Every bill is checked before it's sent.

Every charge from every pickup is matched against what was scheduled and what was agreed, and reviewed by your account team before you see it. Anything that doesn't line up is held and sorted out.

We chase it. You don't.

Raise a missed bin or an extra pickup once. Your account team contacts dispatch, follows up, escalates if nobody answers, and you see every step as it happens.

One screen for every site.

Schedules, pickups, requests, bills and your agreement, for every location you run, on your phone. Twelve sites look the same as one.

Diversion reporting, when you need it.

For the businesses that have to report on it: landfill and recycling figures by site and by month, ready for whoever asks.

September bill12 sites · checked before sending
Checked
142 King St E · General80 of 80 pickupsmatched
142 King St E · Cardboard32 of 32 pickupsmatched
88 Queen St W · General58 of 60 pickups2 credited
1055 W Hastings St · Comingle24 of 24 pickupsmatched
Fuel · environmental · overweight · contaminationnone
Your account

Tell us once.That's it.

A missed bin at 10:15 shouldn't cost you four phone calls. Raise it from your account and your account manager takes it from there. They contact dispatch, follow up, escalate if it goes quiet, and you see every step until it's done.

  • Missed pickups, extra pickups, schedule changes and holiday closures
  • Every pickup at every site, scheduled and done
  • Your bill, checked against the schedule before it's sent
Bin not collected142 King St E · general · Tue Sep 16
Resolved · 68 min
10:15You raised it"Usually done before 8. Nothing yet."
10:16We contacted dispatchSite, bin, schedule and access notes sent. We chase again at 10:40.
10:41Dispatch: truck delayed, ETA 11:30We passed it on as soon as we heard.
11:22CollectedConfirmed by dispatch.
11:23ClosedYou didn't have to follow up.
Questions

Fair questions.

If yours isn't here, the number in the footer goes to a person.

Why does my waste bill keep going up?

Usually it's one of three things. A yearly increase written into the contract. Surcharges added on top, like fuel and environmental fees. Or a contract that renewed itself before you noticed. Send us the bill and we'll show you where the increase came from.

Can I get out of my current contract?

Sometimes. Many hauler contracts renew on their own unless you cancel inside a short window, and the window is in the fine print. Send us the contract and we'll tell you what we see.

Do I get a dashboard?

Yes, from day one. Every site, every pickup, every request and every bill, on one screen, on your phone or your desk.

What areas do you cover?

Businesses anywhere in Canada. Our head office is in Toronto.

Start here

Send us one invoice.

Attach one recent bill and we'll price it. No bill handy? Tell us what bins you've got and we'll take it from there.

We use your bill to price your sites and for nothing else.